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For this reason, the analog headset displays by default in the Accessories window on the phone screen. Note: The IP Phone cannot detect when an analog headset is plugged in. This port is a standard wideband-capable RJ-9 audio port.
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Note: To learn how to configure the primary audio output device on your IP Phone, click here. Below is the order:ĭisable Bluetooth or disconnect Bluetooth headset.ĭisable Bluetooth and plug a USB headset. If you do not specify the audio path for a call, the audio path changes depending on the headsets that you connect or disconnect. When you connect multiple headsets to the phone, the audio path that is used during a call changes based on the audio devices that are connected. Applicable DevicesĬonnect or Swap Headsets Dynamic Selection of the Audio Path for a Call This article provides instructions on how to connect or swap headsets while on a call on your Cisco IP Phone 7800 or 8800 Series Multiplatform Phone. Depending upon your headset model, you have to adjust the audio settings of your phone for the best audio experience, including the headset sidetone setting.
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Headsets connect to your phone using either the USB or the auxiliary port. The last connected headset is used as the default. The Cisco IP Phone can connect with up to 50 headsets, one at a time. Note: To learn how to configure a primary audio output device on a Cisco IP Phone 7800 or 8800 Series Multiplatform Phone, click here. The primary audio path for a call is based on the setting that choose for preferred audio device. When you connect multiple headsets to your phone, you can choose the primary audio device to use for a call.
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However, you can use only one headset at a time. The Cisco IP Phone 7800 or 8800 Series Multiplatform Phones allow you to connect an analog headset, a Bluetooth headset, and a USB headset simultaneously to your phone. Connect or Swap Headsets while on a Call on a Cisco IP Phone 7800 or 8800 Series Multiplatform Phone Objective
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